HR & People

Location One: Crispin Hardy Testimonial

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Growing your business brings new opportunities – but it can also bring increasingly complex HR challenges.

In this client testimonial, Crispin Hardy, Managing Director of Location One, explains how working with Tribal HR has helped the business put stronger HR foundations in place as it has grown.

From introducing consistent employment contracts and streamlined HR systems to providing leadership training, recruitment support and expert employment law advice, our team has been there to provide the level of support Location One needs at every stage of its growth.

Today, through our outsourced retained HR service, we're on hand whenever Crispin or his managers need trusted advice and guidance with those more challenging employee situations.

Watch Crispin explain how having flexible, expert HR support has made a real difference to Location One.

If your business is growing and you need HR support that can grow with you, get in touch with our Tribal HR team today.

Who are you and who do you help ?

Crispin Hardy: Hi, my name is Crispin. I'm the MD of Location one We are a hire business hiring equipment to the feed tv and film industry.

What challenges were you having before working with me ?

Crispin Hardy: Looking back now on the time when we're running our business before we had Debbie helping us, I can really see um how much we didn't know then. We didn't know that we didn't know it. Um We had people on various different contracts. We had no sort of centralized HR system speaker. Um we had quite a interesting overtime policy, people, different overtime policies, essentially, essentially, uh we had holidays on a central spreadsheet. We had formal arrangements, not a lot of consistency. So yeah, probably we weren't untypical in terms of how small driving I would have managed businesses might look, I guess in the early days.

What reservations did you have before working with me ?

Crispin Hardy: Before Debbie and travel HR joined the business, we had been using a large HR consultancy to help us. Great thing about Tribal HR and Debbie is really easy to get hold of and in the early days we didn't really want to be taking on a permanent HR manager. So I have to have that consultancy opportunity was was great because we could flex flex Debbie's time with the with the requirements of the business. So in the early days, Debbie was coming in sort of one day a week to help us set up all the all the systems and processes um and now it's um the advice to get as much more sort of ad hoc now that that ground work has really been put in, so yeah, it's worked well.

What changes/results have you had since working with me ?

Crispin Hardy: We've done a lot of work with Debbie on the contract side of the business. So So we have a sort of standard contract for each employment type. So we have drivers warehouse contract. But then obviously we have different contracts for some senior Directors but everyone has a contract that we're happy with now which is great and we've got some brilliant training in place for our leadership team. Um And we have the tribalHR outsourced retained package which means Debbie is on hand to provide any guidance and assistance to me or my managers whenever we have a tricky employee situation to deal with. And Debbie is very good. Good probably shouldn't say it. She is very good at answering the phone out of ours as well. She's helped us to employ some key people from our COO. 00. Down to our branch managers. And recently an internal admin person as we've been growing a lot recently. Um She doesn't come in one day a week anymore. Um She continues to provide more senior and specialized HR and employment law advice. And the software she introduces introduces has really helped streamline a lot of our of our work the work that comes with employing a large amount of staff. So yeah. Debbie Debbie was brilliant as well. In the lockdown period we did a lot of furloughing and obviously that was that was a tricky time for the business for every business in the land land important law. So

Would you recommend me / tribalHR and why ?

Crispin Hardy: It's been really fun working with Debbie over the last few years. She's really good at her job. I definitely advise anyone looking for someone. Um he's seeking help with this area of their business to to call her. Um She she always has great advice and she administers the advice well, she's very likable and yeah, she's been great for our business and I would definitely advise calling her.

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